After she received a free hand- painted Christmas ornament from a religious organization, Mrs. Montevecchi felt obligated to mail a cash donation to the organization, Her response to the free gift best illustrates the impact of:
Options:
Answer:
After she received a free hand- painted Christmas ornament from a religious organization, Mrs. Montevecchi felt obligated to mail a cash donation to the organization, Her response to the free gift best illustrates the impact of: the reciprocity norm.